Hubject launches Premium Services increasing reliability of the EV ecosystem

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Hubject has introduced three intercharge tiers, each with different offerings and costs: standard covers the current intercharge product at the most affordable price; business will include direct access to Hubject specialists and specific service levels; while enterprise was developed for partners who need guaranteed SLA response times, better platform availability and closer collaboration with Hubject.

Hubject launched Premium Services on its intercharge platform, a three-tiered offering that allows users to select from a broader choice of service levels. As the eMobility market matures, there is growing demand for more service options and different levels of reliability to suit a wider range of EV companies, guaranteed service level agreements (SLA), higher availability, and very maturely structured incident management. Premium Services was developed in response to this demand.

Hubject has introduced three intercharge tiers, each with different offerings and costs: standard covers the current intercharge product at the most affordable price; business will include direct access to Hubject specialists and specific service levels; while enterprise was developed for partners who need guaranteed SLA response times, better platform availability and closer collaboration with Hubject.

“The EV market is growing and with that comes the need to offer a more specific range of services to our 2.000 partners,” said Christian Hahn, Hubject CEO. “Like in other service areas, the one-size-fits-all approach doesn’t apply to EV companies anymore, so we listened to our partners and developed a new range of premium services in response to their needs.”

Christian Hahn added that anticipating and responding quickly to the changing needs of the EV market was an important part of the process of making EV charging more accessible. “By introducing these premium services, and splitting the offering into standard, business and enterprise features, we’re taking into account the different needs of different companies. This is all part of the process of improving the charging experience for EV drivers and making EVs more appealing.”