Brose raises its supply chain performance with cloud transformation

Read time: 1 minute

Partnering with Capgemini, Brose introduces a single digital cloud gateway that improved supplier operations and the process efficiency of the entire supply chain ecosystem.

Client Challenge: Brose wanted to streamline its supply chain and achieve greater efficiency by simplifying the operations associated with its global supplier network.

Solution: Through a co-innovation campaign managed collaboratively with Capgemini and SAP, Brose introduced a solution that allowed suppliers to more effectively self-service and manage their employees within a universal system.

Benefits:

• 80% reduction in manual effort when using the new supplier integration application
• 50% faster supplier user onboarding
• 20% decrease in support volume

Founded in 1908, Brose is a global automotive supplier. The family-owned business builds mechatronic components and systems for vehicle doors, seats, electric drives, and electronics at 69 locations in 25 countries worldwide. To do so, the company has established a network of more than 14,000 suppliers around the world. Today, every second car built in the world contains at least one Brose product.

Working with a global supplier base of such a scale had led to certain limiting constraints. While each supplier in the company’s existing legacy system was required to maintain multiple usernames and passwords to conduct business with Brose, they also had to be set up with access to specific, relevant backend applications depending on the role associated with each username. Finally, every organization within this network, including Brose, faced time-consuming, complicated, and resource-intensive processes daily.

To address these constraints, Brose wanted to launch a transformation project that would deliver a solution to fundamentally change the management of its supply chain by enabling more effective and simplified coordination with its worldwide suppliers.